How Video Conferencing Works – Ideas for Small Businesses

How Video Conferencing Works – Ideas for Small BusinessesVideo conferencing has the powerful ability to put you in any location without leaving your office. I have clients scattered throughout the US, as well as business partners in different cities. I use video conferencing to collaborate with my business partners and suppliers. I have also leveraged video conferencing to deliver online webinar content to my customers on a variety of topics.

How Does it Work

A video conference lets you have a face-to-face meeting from the comfort of your own desk. It is done through the Internet with a web-based meeting program. For face-to-face conferencing, each participant needs a video camera and microphone. Many computers already have these built in.

The same technology lets you host online webinars, with or without a visual component. Say, for example, you want to host an information session for your clients about upgrades to a product. You can use an on-line meeting program to notify your participants. [Read more...]

How Email Marketing Works – The Basics

For the small business owner, email marketing can be a low-cost and highly-effective way to stay in contact with existing customers as well as prospects. However, email marketing may be a bit of a mystery to you, so let me run through the basics, including: what exactly email marketing is, what it can do for you, and how to get started with an email marketing service.

In a nutshell, email marketing is a type of direct marketing that uses email as the correspondence mechanism. Direct marketing means you are communicating directly with your customers or prospects.

The communication is based upon a permission-based email list which your customers and prospects will opt-in to before they start receiving the communications. So, instead traditional hard copy mailing where you may be sending out advertising to people that may not be the exact right fit, your emails will go to the people who want to hear from you, since they chose to opt-in. [Read more...]

How Small Business Hosting Works – The Basics

Establishing a presence on the web for your small business is critical these days. Think about how many people jump on the Internet to track down service providers, products, and to find information about businesses.

If you are lacking a presence on the web, you could be missing potential customers and collaboration opportunities. In fact, not having a presence on the web could make people think you are a “fly by night” or a temporary operation.

Why a Web Presence is Important

Establishing a web presence lets you interact with your existing customers more regularly, and also through a variety of media. For example, you can post blogs about your existing and forthcoming products and services. You can engage your customers with informative videos, photographs, or informational graphics. You can publish a newsletter to ensure consistent engagement with your customers. [Read more...]